Refund and Cancellation Policy
Last updated July 2, 2026
1. Overview
This Refund and Cancellation Policy applies to all paid services offered by RiskPe (Ryzpe Consulting Pvt Ltd) through riskpe.com, including advisory plan subscriptions and claim recovery services.
2. Advisory Plan Subscriptions
Fees paid for Assured, Armoured, or corporate HR advisory plans are charged in advance for the applicable subscription period. You may request cancellation of your subscription at any time by writing to office@riskpe.in, cancellation will take effect at the end of the current billing period, and no partial refund is issued for the unused portion of an active subscription period unless required under applicable law.
3. Claim Review and Recovery Services
RiskPe's claim review is a paid service. You pay a review fee, communicated to you in writing before any work begins, and we assess the insurer's rejection against your policy wording and the supporting documentation. Where, following that review, we conclude that your claim is not payable, the review fee is refunded to you in full, and we will process this refund without requiring further justification from you. Where we conclude that your claim is recoverable and you choose to proceed, the review fee is applied to that engagement and becomes non refundable once active work has genuinely commenced, being formal correspondence, filing, or escalation with the insurer, Ombudsman, or relevant authority on your behalf. This reflects the time and resources committed and applies regardless of the eventual outcome, including where the claim is ultimately not recovered. Where the claim is successfully recovered, RiskPe is additionally entitled to an agreed share of the amount recovered, the basis of which is set out and agreed with you in writing in advance of any work being undertaken. RiskPe does not charge any fee that has not been disclosed to you in writing before it becomes payable.
4. Cancellation Process
To cancel a subscription or an in progress claim service, email office@riskpe.in with your registered details and the service you wish to cancel. We will confirm receipt of your cancellation request within two business days and process any applicable refund as set out in this policy.
5. Refund Timeline and Method
Approved refunds are processed to the original payment method through Razorpay within seven to ten business days of approval. RiskPe does not process refunds through any method other than the original payment channel used, and cannot process refunds to a different bank account or payment instrument.
6. Non Refundable Circumstances
Fees are not refundable where services have been substantially delivered, where a claim has already had active work performed as described in Section 3, or where cancellation is requested after the applicable review or cooling off period has lapsed.
7. Contact for Refund Queries
For any refund or cancellation related query, contact us at office@riskpe.in or +91 80761 61602, Monday to Saturday, 10:30 AM to 6:00 PM.